Is AI making your teams better, or just busier?
Ably · Amber Dawson · blog · teams
What it is — Argues AI usage metrics don’t capture whether teams actually get better, and proposes outcome-based KPIs.
Key points
- 88% use AI but only 39% report EBIT impact — usage ≠ value.
- Two KPIs: new outcomes unlocked, and how embedded AI is in the workflow.
- Needs structural support (scorecards, skill repos), not just tool access.
Shared by Adam Tomat in #ai-dev.